We are always open to your suggestions, comments, inquiries, and constructive criticisms by being in touch with us, but here are some brief tips to receive quick answers from us.
FAQ's Log in to your account to check your order history if you would like to know the status of your current order. Delivery takes 10 to 20 business days (excluding weekends and holidays) for most overseas locations (unless you have selected EMS/Speedpost delivery)
How to track your order after it has been shipped: Track & Trace
If you would like to inquire about a specific order, make sure you state your Order Number so we can provide a faster service.
Due to the enormous volume of recent mail please kindly allow 24 - 48 hours for us to respond to and fully address your inquiry.
NOTE: Please add "" to your address book to ensure that our mail is not redirected to your SPAM box
Email address: firstname.lastname@example.org TEL +82-2-454-1293
Usually：Am 09:30 - PM17:30 (Korea local time) lunch：12:00-13:00